Shipping Policy

At Glowavenue.shop, we aim to process and ship fragrance orders carefully and efficiently.

We currently ship orders within the United States.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Processing may take longer during:

  • Holidays
  • Major sales events
  • Promotional periods
  • High-volume shopping periods
  • Unexpected operational delays

Once your order has been processed and shipped, you will receive tracking information when available.

Shipping Times

Estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days, where available

Delivery estimates begin after the order has been processed and shipped.

Please note that delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address issues, transportation disruptions, and other circumstances outside our control may affect delivery times.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is completed.

Shipping costs may vary depending on the shipping method, destination, order size, and available services.

Order Tracking

Once your order has shipped, tracking information may be provided through email or your order details.

Tracking information may take some time to update after the carrier receives and scans the package.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

We are not responsible for delays, returned packages, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

  • Order number
  • Description of the damage
  • Clear photographs of the shipping package
  • Clear photographs of the fragrance/product
  • Any other relevant information

This information helps us review the issue and determine the appropriate resolution.

Fragrance Shipping

Some fragrances contain alcohol or other ingredients that may be subject to transportation restrictions. Because of this, shipping methods and availability may vary depending on the destination and carrier.

📬 Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: help.glowavenue@outlook.com

📍 Address: 1542 Whispering Pines Dr, Seaside, OR 97138

Thank you for choosing Glowavenue.shop.